Packers and Movers: Frequently Asked Questions (FAQs)

When it comes to relocating, whether it’s your home or office, choosing the right packers and movers is crucial for a smooth experience. At AK Packers and Movers, we understand that you might have several questions before trusting someone with your belongings. Below, we’ve compiled a list of frequently asked questions to help you make an informed decision.

1. What services do packers and movers provide?

Packers and movers offer a comprehensive range of services, including packing, loading, transporting, unloading, and unpacking your belongings. Some companies, like AK Packers and Movers, also provide additional services such as storage, insurance, and vehicle transportation.

2. How do I choose the right packers and movers?

Start by researching different companies online. Check for certifications, like GST certification, customer reviews, and years of experience. AK Packers and Movers, for instance, has over 15 years of experience and is GST certified, which assures our customers of our credibility and quality of service.

3. How is the cost of moving estimated?

The cost of moving is generally estimated based on factors like the distance between locations, the volume of goods, the type of packing materials used, and any additional services requested. It's advisable to get a detailed quote from the company after a survey of your belongings.

4. How long will the moving process take?

The time required for a move depends on various factors such as the distance between the locations, the volume of items, and the type of services availed. Local moves typically take a day, while interstate moves might take 3-7 days depending on the distance and other logistics.

5. Are there any items that packers and movers won’t transport?

Yes, certain items are prohibited from being transported for safety reasons. These include hazardous materials, perishable goods, pets, plants, and valuables like jewelry and important documents. It’s best to carry these items personally.

6. Is insurance necessary for my belongings?While not mandatory, insurance is highly recommended. It protects your belongings in case of damage or loss during transit. AK Packers and Movers offer insurance options to give you peace of mind during your move.

7. How should I prepare for moving day?

To ensure a smooth moving day, declutter your home or office and segregate items you don’t want to take with you. Notify utility companies about your move, and make arrangements for children and pets if necessary. It's also a good idea to label boxes clearly and create an inventory of your items.

8. What should I do if there is damage to my goods during the move?

If any items are damaged during the move, you should immediately inform the packers and movers company. If you have insurance, file a claim as per the company's guidelines. AK Packers and Movers take utmost care during the move, but in the rare case of damage, our customer service team is always ready to assist.

9. Can I track the movement of my goods?

Yes, most professional packers and movers, including AK Packers and Movers, offer tracking services. This allows you to monitor the location of your belongings in real-time and stay informed about their estimated time of arrival.

10. How early should I book packers and movers?

It’s advisable to book your packers and movers at least 2-3 weeks in advance, especially during peak moving seasons. This ensures availability and gives you ample time to plan and prepare for your move.

11. Do packers and movers provide storage facilities?

Yes, many packers and movers offer storage facilities for short-term or long-term needs. If your new home or office isn’t ready yet, you can store your belongings in a safe and secure facility provided by the company.

12. What measures do packers and movers take for COVID-19 safety?

Professional companies adhere to strict safety protocols to protect customers and staff. This includes sanitizing vehicles and equipment, wearing masks, and maintaining social distancing. AK Packers and Movers follow all recommended guidelines to ensure a safe moving experience during the pandemic.